25 questions · Pass at 70% · 200 XP · Certificate on pass
Multiple choice (20)
1. Freelancing is best described as:
2. A narrow starter freelance service offer mainly helps beginners by:
3. Scope creep in freelancing means:
4. E-commerce is best defined as:
5. Cart abandonment mainly means:
6. Fulfillment in e-commerce refers to:
7. Digital marketing is best described as:
8. A call to action (CTA) mainly:
9. For a ticket-sale goal, which metric best shows marketing success?
10. SEO primarily aims to:
11. Search intent is:
12. Keyword stuffing is a problem because it:
13. Branding is best understood as:
14. A brand promise should be:
15. Online customer service is mainly:
16. A strong first step in most support replies is to:
17. A lean business one-pager is mainly used to:
18. Variable costs are costs that:
19. Which is a common online-income scam red flag?
20. A content pillar in social media for business is:
Scenario questions (5)
1. Leila agrees to design one logo for a café. Mid-project the owner asks for menus, cups, and a full website ‘included for free.’ What is the best professional response?
2. Maya’s product page looks great at $20, but checkout jumps to $42 with surprise shipping. Many buyers leave. What should she fix first?
3. Noah posts funny memes daily for his tutoring service. Engagement is high but bookings are near zero. What change best aligns with digital marketing basics?
4. A buyer posts publicly: ‘Order #1842 arrived cracked—this shop is a scam!’ What is the best first support move?
5. Fran tries freelancing, an online shop, YouTube ads, and five affiliate niches in the same week—and finishes none. Based on online income and planning lessons, what should she do?